082-903-2765 craig@taggitsa.co.za

 1. Introduction

Taggit Asset Technologies (Pty) Ltd (“we,” “us,” or “our”) is committed to protecting your personal information and complying with the Protection of Personal Information Act, 2013 (“POPIA”). This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you interact with our website, products, and services.

By using our website or engaging with us, you acknowledge that you have read and understood this policy.

 2. What Information We Collect

We may collect the following types of personal information:

  • Identity details: name, surname, company details, job title.
  • Contact details: email address, telephone number, physical/delivery address.
  • Transactional details: billing information, payment records, order details.
  • Technical details: IP address, device/browser type, cookies, and usage data.
  • Other: any information you voluntarily provide through forms, emails, or direct communication with us.

 3. How We Collect Your Information

We collect personal information in the following ways:

  • Directly from you when you complete forms, request information, place an order, or contact us.
  • Automatically when you browse our website (cookies, analytics, etc.).
  • From third-party service providers (e.g., couriers, payment processors) to enable service delivery.

 4. Why We Process Your Information

We only process personal information for lawful purposes, including:

  • To provide our products and services to you.
  • To process payments and manage invoices.
  • To deliver goods and provide support.
  • To communicate with you about orders, updates, or promotions (with your consent).
  • To comply with legal, tax, and regulatory obligations.
  • To improve our website, products, and customer experience.

 5. Sharing of Information

We will never sell your personal information. We may share personal information with:

  • Our employees, contractors, and service providers who require it to perform their duties.
  • Third-party couriers for delivery purposes.
  • Payment gateways and financial institutions for transaction processing.
  • Legal or regulatory authorities when required by law.
  • We ensure that third parties who receive personal information are subject to appropriate confidentiality and data protection obligations.

 6. Security of Information

We take appropriate, reasonable technical and organisational measures to protect personal information against loss, misuse, unauthorised access, alteration, or disclosure. These measures include:

  • Secure servers, firewalls, and encryption where applicable.
  • Restricted access to personal information.
  • Staff training and confidentiality undertakings.
  • However, no data transmission over the internet can be guaranteed as completely secure. You use our website and services at your own risk.
  1. Your Rights Under POPIA

As a data subject, you have the right to:

  • Access the personal information we hold about you.
  • Correct or update your personal information.
  • Object to the processing of your personal information.
  • Withdraw consent (where processing is based on consent).
  • Request deletion of personal information, subject to legal or contractual obligations.
  • Lodge a complaint with the Information Regulator (South Africa).
  • Requests must be submitted in writing to the Information Officer (details in Section 10).

 8. Retention of Information

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law, regulation, or contractual obligation.

 9. Cookies and Tracking

Our website uses cookies and similar technologies to improve functionality, analyse usage, and enhance your browsing experience. You can disable cookies in your browser, but this may affect website functionality.

 10. Information Officer Contact Details

In compliance with POPIA, we have appointed an Information Officer:

Information Officer: Craig Beer ( Managing Director )

Company: Taggit Asset Technologies (Pty) Ltd

Email: cr***@*********co.za

Telephone: 021 830 5330 / 082  903 2765

Physical Address: Spaces Century City, 1 Bridgeways, Century City, Cape Town, 7441

 11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this website with a “last updated” date. Continued use of our services constitutes acceptance of the revised policy.

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